How we work

Success means different things to different people and their businesses. Learning your definition of success and putting in place the necessary steps to get you there is our mission at Dockwray. Money loves a purpose, and we’re here to help you find yours.

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“When you know what’s happening this month, this quarter, this year you can plan with confidence. So not only do you know when’s the best time to invest in new equipment, for example, you can also foresee any problems and feel empowered to take the right steps in good time.”

Nick Brereton

Director | Dockwray Ltd.

Getting to know you

Every business is different because every business owner is different. It’s part of the reason we don’t work to a one-size-fits-all business model. Instead, we’ll take the time to talk to you to help us get inside your business and inside your thinking.

And we’ll listen to you to learn where you struggle, to see what frustrates you – and to understand where we can help unpick some of the problems that are slowing you down.

Have we understood you?

We’ll reflect what we’ve understood back to you, to make sure that we understand your business and can start to suggest how we can help you. Reflecting what you’ve said back to you in this way means you can add any other details you think might be helpful to us, or clarify any complexities. There’s no rush and no pressure – we’re just building a picture of what you need and how best we can help.

Putting you in the picture

After we’ve talked – and when we’ve gained a proper understanding of where you are now and where you want to be, we’ll start to put together a scope of work for you. This will outline everything you need and, once you’ve approved it, will form the basis of our terms of engagement. And if there’s anything you don’t understand – please just ask.

How much does it cost?

Our clarity and transparency mean you’ll always know what to expect and when. We don’t believe in big annual bills. They make life difficult and make it hard to budget with confidence. That’s why our clients pay a set monthly fee, which differs according to the size of their business, but which is set and agreed at the start of our working together. So, there are no hidden costs and no nasty surprises. And you can get back to work with the peace of mind that everything is under control.